Email settings
Email settings for your club can be configured at Admin > Emails > Settings.
Emails are only sent once your club has been approved. If your club is pending approval, the email system will remain disabled until approval is complete.
General settings
Enable Email
Master switch for the email system. When turned off, no emails of any kind will be sent from ClubPal on behalf of your club — including automated emails such as booking confirmations and payment receipts. Disable this only if you fully intend to stop all outgoing email.
Reply-To Address (required)
The email address that replies will be directed to when a member responds to an email sent from ClubPal. This should be a monitored address so that member replies reach your team.
CC Email Addresses (optional)
One or more email addresses to CC on all outgoing emails. Multiple addresses can be entered separated by semicolons. This is useful if you want committee members or support staff to receive copies of communications.
Welcome email
The welcome email is sent to a member when they create an account on your club's platform.
Send Welcome Email
Enable or disable the welcome email. When enabled, new members will receive a welcome message as soon as they register.
Reply-To Address
A separate reply-to address for the welcome email, if you want replies to go to a different address than the general reply-to.
Subject
The subject line of the welcome email.
Message
The body of the welcome email. Use this to introduce your club, explain what to do next, or share any information a new member needs when they join.