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Emails overview

ClubPal includes a built-in email system that lets administrators and coaches send emails to members directly from the platform. In addition to manual emails, ClubPal automatically sends a range of transactional emails — such as booking confirmations, payment receipts, and membership notifications — on your behalf.

Sending emails manually​

There are two ways to send emails manually:

  • Quick Compose — a lightweight form that can be launched from several places in the platform without leaving your current page. Ideal for quickly messaging a session group or an individual member.
  • Full Editor — a full-featured compose screen with additional options including email type, attachments, and scheduled sending. Available at Admin > Emails > Compose.

See Composing emails for details on both options.

Automated emails​

ClubPal sends a range of emails automatically when events occur on the platform, covering session bookings, payments, membership activations, and more.

See Automated emails for the full list.

Email configuration​

Administrators can configure the email system, including enabling or disabling emails, setting a reply-to address, and configuring the welcome email sent to new members.

See Email settings for details.