Payments overview
ClubPal can simplify your clubs finances by centralising payments from your members and giving you quick access to transactions and reports. You can take payments for membership, paid sessions, any products or merchandise, as well as accepting one off payments e.g. for club kit.
Dashboards give you an instant overview of your income as well as full, exportable reports, so you can reconcile your accounts. ClubPal also allows you to quickly issue either full or partial refunds with no fees.
ClubPal offers flexible payment methods for paid sessions, allowing either payment in person (e.g. cash), credit/debit card when booking, or by purchasing a Pass to cover multiple sessions.
When setting up a session you can optionally add the running cost for the sessions enabling you to report on if a sessions covers its costs. These reports can be customised by time period and also by category. For example, you can run a report to see all sessions categorised as "Track" over a 12-month period covered costs. This can be invaluable in ensuring the health of the clubs finances, and in ensuring the session fee levied is appropriate.
Payment Providers
We have partnered with Stripe and Square to accept payments on the ClubPal platform. Both are market leading payment platforms and are fully Payment Card Industry Data Security Standards (PCI DSS) compliant as well as supporting the new Strong Customer Authentication (SCA) regulations.
ClubPal does not store any card or security details for users cards.
Each provider has a slightly different pricing model so please check to see which provider is most appropriate for your club by checking their websites for up-to-date pricing information.
Digital Wallets
ClubPal supports payments via digital wallets such as Apple Pay and Google Pay. Subject to device and browser compatibility, these payment methods can be used to pay for sessions, products and merchandise.
Recurring Payments
Digital wallets can be used to pay for recurring payments such as membership and passes when using Stripe. However, they cannot be used for recurring payments with Square at this time, due to limitations in the Square API.
Charges
Payments on ClubPal are subject to a transaction fee for each payment made via the platform. ClubPal charges a flat 2.5% fee for each transaction in addition to the processing fee applied by the payment processor. This fee is deducted from the payment automatically and the balance is credited to your account.
Each provider has a slightly different pricing model, so please check to see which provider is most appropriate for your club by checking their websites for up-to-date pricing information.